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Troubleshooting
Problem
The appliance does not
turn on
Weak suction power
Battery won't charge
Malfunction indicator
blinking
Abnormal motor sounds
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
No power
Auto protection for overheating
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Dustbin and filters are full
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
The brush roller tangled with hairs
or fibers
The adapter is not correctly
inserted
Air channel blocked
The brush roller is tangled with
hairs or fibers
Motor failure
The sensor inside the dustbin is
blocked
The appliance is blocked (i.e. the
tube, suction mouth or some other
parts)
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Solution
Charge the battery
Restart after cooling down
Check and remove blockages
Clean the dustbin and filters
Remove blockages
Clean the brush roller
Reinsert the adapter correctly
Remove blockages, clean the
filter and dustbin
Clean the brush roller
Restart after cooling down
Clean the dust on the inner
sensor
Remove blockages
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