Bosch 500 Serie Manuel D'utilisation page 11

7 Troubleshooting Troubleshooting
You can eliminate minor issues on your appliance
Troubleshooting
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair visits.
WARNING
Improper repairs are dangerous.
Repairs to the appliance should only be performed by
▶
authorized service providers.
Issue
The appliance is not working.
The LED lighting does not work.
Accessories 8 Accessories
Accessories are available from Customer Service,
Accessories
specialist retailers or online. You should only use original
accessories as they are specially designed for your
appliance.
Accessories are appliance-specific. When purchasing,
always check for compatibility with your appliance model
number (E no.). → Page 11
You can find out which accessory is available for your
appliance in our catalog, the online shop or the Customer
Service.
www.bosch-home.com
Accessories
Odor filter
9 Disposal
Disposal
Disposal
9.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Unplug the appliance from the power supply.
1.
Cut through the power cord.
2.
Dispose of the appliance in an environmentally
3.
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
Cause and troubleshooting
The plug for the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the circuit breaker panel has tripped.
Check the breaker panel.
▶
There has been a power failure.
Check whether the lighting in your kitchen or other appliances in the room are
▶
working.
Various causes are possible.
Burnt out LED lights may be replaced by the appliance manufacturer, their
▶
Customer Service or a qualified technician (electrician) only.
Call
▶
→ "Customer Service", Page 11 .
Order number
HVREC5UC
If the power cord of this appliance becomes damaged, it
▶
must be replaced by the manufacturer, the
manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Only original spare parts may be used to repair the
▶
appliance.
If the appliance has an issue, call Customer Service.
▶
Customer Service 10 Customer Service
With any warranty repair, we will make sure your
Customer Service
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
The LED light sources are available as a spare part and
should only be replaced by an authorized service provider.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
10.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
Troubleshooting en-us
11