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Troubleshooting
If the vacuum is not working properly, the display will show an error message. Please refer to the troubleshooting table to find your solution based on the error message.
Error Icon
Specifications
Name
Rated Voltage
Charging Voltage
IP Class
Name
Rated Input
Charging Output
Error Message
The roller brushbar is tangled.
The vacuum has run out of water.
The dirty water tank is full.
The dirty water tank is not installed in place.
The roller brushbar is not installed in place.
The pipeline is blocked.
The dirt detection sensor is dirty.
The vacuum malfunctions, and it has voice
alert with error code.
Xiaomi Truclean W10 Ultra Wet Dry Vacuum
Wet and Dry Vacuum Cleaner
21.6 V ⎓
28 V ⎓
IPX4
Xiaomi Truclean W10 Ultra Wet Dry Vacuum Base Station
Base Station
220–240 V~ 50/60 Hz
28 V ⎓ 1.0 A
Remove any foreign objects clogged or tangled on the roller brushbar.
Put the vacuum on the base station to add water.
Clean the dirty water tank and reinstall it.
Reinstall the dirty water tank.
Reinstall the roller brushbar.
Unblock the suction port of the floor brush and the pipeline of the dirty water outlet.
Wipe off dirt from the surface of the sensor with the cleaning brush.
Contact the after-sales service team to arrange maintenance.
Model
Rated Power
Net Weight (Vacuum)
Net Weight (with Accessories)
Model
Rated Power
Net Weight
20
Solution
B305GL
220 W
5.2 kg
11.2 kg
B305GL-JZ
2100 W
5.5 kg
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