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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
Coffee does not
1.
come out
2.
3.
4.
5.
6.
Coffee comes
1.
out around the
edge of the
2.
portafilter
3.
Milk is not
1.
foamy after
2.
frothing or
3.
is not coming
out of the tube
Coffee comes
1.
out too quickly
2.
Coffee is too
1.
weak
2.
20
Appliance not turned on or
plugged in
No water in reservoir
Coffee grind is too fine
Too much coffee in filter basket
Coffee has been tamped down
too much
Unit has not been used for a while
Portafilter not rotated to full lock
position
Coffee grounds were left around
the filter basket rim
Too much coffee in filter basket
Unit ran out of steam
Milk is not cold enough
Froth dispensing tube is blocked
Coffee grind is too coarse
Not enough coffee in filter
Using single-filter basket for
double shot
Coffee grind is too coarse
SOLUTIONS
Plug in unit and turn it on
1.
Add water
2.
Grind less fine
3.
Add less coffee
4.
Refill filter and tamp less
5.
Unit needs priming;
6.
follow directions on p. 11
Rotate portafilter to
1.
locked position
Wipe off rim
2.
Fill with less coffee
3.
Ensure there is enough in
1.
the reservoir
Chill milk and frothing
2.
reservoir
Follow the instructions
3.
on p. 21 to clean the milk
reservoir and the froth
dispensing tube
Use a finer grind
1.
Add more coffee
2.
Use double-filter basket
1.
for double shot
Use a finer grind
2.
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