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Parts & Features
Symptoms
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, shelves, door bins, or drawers are out of position.
• Push bins all the way in and put crisper cover, shelves and drawers into their correct
Doors will not
positions. See the Operation section for more information.
close correctly
or pop open.
The doors were removed during product installation and not properly replaced.
• Contact the installer to properly install the doors.
Refrigerator is not leveled properly.
• Contact the installer to properly level the refrigerator.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance
polish or kitchen wax on the gaskets after cleaning.
Doors are
difficult to
Door was recently closed.
open.
• When you open the door, warmer air enters the refrigerator. As the warm air cools,
it can create a vacuum. If the door is hard to open, wait one minute to allow the air
pressure to equalize, then see if it opens more easily.
Leveling legs are not adjusted properly.
Refrigerator
• Contact the installer to properly level the refrigerator.
wobbles
Floor is not level.
or seems
unstable
• It may be necessary to add shims under the leveling legs or rollers to complete
installation.
LED interior lighting failure.
Lights do not
• The refrigerator compartment lamp is LED interior lighting, and service should be
work.
performed by a qualified technician.
The interior of
The refrigerator is located near a fire source, such as a fireplace, chimney, or
the refrigerator
candle.
is covered
• Make sure that the refrigerator is not located near a fire source, such as a fireplace,
with dust or
chimney or candle.
soot.
Possible Cause & Solution
TROUBLESHOOTING
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