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Problem
The brew group cannot
be inserted.
The espresso is not
creamy enough or it is
watery.
The brewed coffee is
not hot enough.
The machine grinds the
coffee beans, but no
brewing happens.
The coffee comes out
slowly or in drops.
The milk does not froth. The classic pannarello may be
4219-465-02821 MAN. GAG. MAGENTA Plus 120V EN-FR Rev 02.indd 35
Cause
The brew group is not in the correct
position.
The coffee grinder is set to a
coarse grinding.
The machine is performing its self-
adjustment.
The coffee outlet duct is clogged.
The set temperature is too low.
Check the menu settings.
The coffee grinder is set to a too
fine grinding.
The coffee dispensing spout is
blocked.
The nozzles of the coffee
dispensing spout are blocked.
The coffee grinder is set to a too
fine grinding.
The nozzles of the coffee
dispensing spout are blocked.
The machine circuit is clogged by
limescale.
dirty.
(model with classic pannarello)
The steam wand nozzle is clogged.
(model with steam wand)
The type of milk used is not
suitable for foaming.
Solution
The brew group has not been positioned
correctly before being placed back. Ensure that
the lever is in contact with the base of the brew
group and that the hook of the brew group is
in its correct position. See the "Reinserting the
brew group" chapter.
To reset the machine put the drip tray with the
coffee pucks container back in place. Do not
insert the brew group. Close the service door,
then unplug the power cord and plug it back in.
Then try to reinsert the brew group and switch
on the machine.
Adjust the coffee grinder to a finer setting.
Dispense several cups of coffee so that the
machine adjusts itself automatically.
Clean the coffee outlet duct with a spoon as
described in the "Cleaning the brew group
under running water" chapter.
Set the menu temperature to "MAX".
Adjust the coffee grinder to a coarser grinding.
Dispense a long coffee from pre-ground coffee
but without actually adding pre-ground coffee.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
Adjust the coffee grinder to a coarser grinding.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
Descale the machine.
Clean the classic pannarello as described in
the chapter "Cleaning the classic pannarello".
Make sure that all the classic pannarello
components have been correctly assembled
Wash the steam nozzle with running water and
clean the circuit by dispensing a small quantity
of hot water
The amount and the quality of froth vary
depending on the type of milk.
English
35
16/04/2021 10:56:00
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