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Error code
Problem
01
The coffee grinder is
clogged.
03 - 04
A problem occurred in the
brew group.
05
A problem occurred in the
water circuit.
14
The machine is
overheated.
4219-465-02821 MAN. GAG. MAGENTA Plus 120V EN-FR Rev 02.indd 33
Error code key
The list below reports the error codes that the display can show, their meanings
and how to solve the problem. If the indicated solutions are ineffective because
the display continues to show the error code icon and the machine does not return
to normal operation, or if other error codes are displayed, you must contact an
authorized service center or distributors in your country.
The contact info is listed on www.gaggia.com and www.gaggia.it.
Cause
The coffee outlet duct
is clogged.
The brew group is dirty
or not well lubricated.
The brew group is not
positioned correctly.
There is air in the water
circuit.
There may be multiple
causes.
Possible solution
Remove the power cord and remove the
brew group. Clean the coffee outlet duct
thoroughly using a spoon handle. Switch
the appliance back on again.
Switch off the machine. Remove the brew
group and clean it thoroughly. (Refer to the
"Cleaning the Brew Group" chapter)
Switch off the machine. Remove the brew
group and reinsert it. Ensure that the brew
group is in the correct position before
inserting it. Refer to the "Reinserting the
brew group" chapter.
Remove and reinsert the tank in the
machine a couple of times. Make sure you
insert the tank correctly in the machine.
Check that the water tank seat is clean.
If you use an "INTENZA+" filter: pull out the
filter from the water tank and shake it to
remove the air from the filter. Then place
the "INTENZA+" filter back into the water
tank.
Switch off the machine and switch it back
on again after 30 minutes. Perform this
operation 2 or 3 times.
English
33
16/04/2021 10:55:59
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