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Troubleshooting
Troubles hooting
Many occuring problems could be solved by yourself without specific expertise. In case of a
problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from the
►
mains socket.
Electrical equipment should be serviced only by qualified electrical experts, because
►
improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service agent or
►
similarly qualified persons in order to avoid a hazard.
Problem
The
compressor
does not work.
The appliance runs
frequently or runs for
a too long period of
time.
The inside of the refri-
gerator is dirty and/ or
smells.
32
Possible Cause
• Mains plug is not connected in the
mains socket.
• The appliance is in the defrosting
cycle
• The indoor or outdoor temperature is
too high.
• The appliance has been off power for
a period of time.
• A door of the appliance is not tightly
closed.
• The door has been opened too
frequently or for too long.
• The temperature setting for the
freezer compartment is too low.
• The door gasket is dirty, worn, cracked
or mismatched.
• The required air circulation is not
guaranteed.
• The inside of the refrigerator needs
cleaning.
• Food of strong odour is stored in the
refrigerator.
Possible Solution
• Connect the mains plug.
• This is normal for an automatic
defrosting
• In this case, it is normal for the
appliance to run longer.
• Normally, it takes 8 to 12 hours for
the appliance to cool down
completely.
• Close the door/drawer and ensure
the appliance is located on a level
ground and there is no food or
container jarring the door.
• Do not open the door/drawer too
frequently.
• Set the temperature higher until a
satisfactory refrigerator tempe-
rature is obtained. It takes 24 hours
for the refrigerator temperature to
become stable.
• Clean the door/drawer gasket or
replace them by the custom er
service.
• Ensure adequate ventilation.
• Clean the inside of the refrigerator.
• Wrap the food thoroughly..
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