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Fault
Display shows "Please
refill water tank" des-
pite the water tank be-
ing full.
Display shows "Please
clean brewing unit, re-
place and close
door.".
Display shows
"Voltage (V) incor-
rect.".
Display shows "Please
restart appliance.".
Display very frequently
shows "calc'nClean".
Coffee or milk froth
quality varies widely.
Milk froth quality var-
ies widely.
Cause and troubleshooting
Clean the water tank thoroughly.
1.
Start the descaling programme.
2.
Brewing unit is soiled.
▶
Clean the brewing unit.
Mechanism of brewing unit is stiff.
▶
Clean the brewing unit.
Too much ground coffee in the brewing unit.
▶
Use no more than 2 level measuring spoons of
ground coffee.
There are problems with the power supply.
Only operate the appliance at 220 - 240 V.
▶
Brewing unit is heavily soiled or cannot be removed.
▶
Restart the appliance.
Clean the brewing unit.
▶
Appliance has a fault.
Pull out the mains plug and wait 60 seconds.
1.
Re-insert the mains plug.
2.
Decalcified water still contains small amounts of lime.
Insert a new water filter.
1.
→ "Inserting and activating the water filter", Page 53
Set the corresponding water hardness.
2.
Incorrect or too little descaling agent used.
When descaling, only use suitable tablets.
▶
Service programme has not been carried out in its en-
tirety.
▶
Reset the service programme.
→ "Resetting service programmes", Page 68
Build-up of limescale in the appliance.
▶
Descale the appliance.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶
Optimise the result through the selection of the milk
or vegetable-based drink type.
Troubleshooting en
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