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Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
9
WARNING
Risk of electric shock
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and
may replace damaged plug and connections.
Remove the power plug or turn off the circuit
breaker or fuse in the fuse box if the appliance
is damaged or not working. Call Customer
Service.
Troubleshooting table
Disruption
Possible
cause
Appliance is
Plug is not
not working
plugged in
Power outage Check whether other
Fuse defective Check in the fuse box
--------
LED lights
Defective LED lights may be replaced by the
manufacturer, his customer service or a qualified
technician (electrician) only.
9
WARNING
Risk of injury
The light emitted by LED lights is very
dazzling, and can damage the eyes (risk group
1). Do not look directly into the switched on
LED lights for longer than 100 seconds.
Solution
Connect the appliance to
the mains
kitchen appliances are
working
whether the fuse for the
appliance is in working
order
Customer service
Our Customer Service department is there for you if
your appliance requires repair.
When calling, please give the Product Number
(P-No.) and the Serial Number (S-No.) to help
facilitate your repair. The data plate listing the
numbers can be found inside of the appliance
(remove metal grease filter to find it).
So that you don't have to search for these numbers
when you need them, you can enter your appliance
information and the Customer Service number here.
P-No.
O
Customer service
Please read the use and care instructions provided
with your appliance. Failure to do so may result in an
error in using the appliance resulting in unnecessary
service calls, which may not be covered by the
warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
877 442 4436
USA
toll-free
877 442 4436
CANADA
toll-free
S-No.
13
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