Ergomotion quest 2.5 Manuel Du Propriétaire page 21

troubleshooting
If one or more functions on the bed base have stopped operating:
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the
movement of the base.
•
Check to ensure the green LED light is illuminated on the power supply. If there is no light, verify that the input and power cords
are properly connected.
•
Unplug the base for 1 minute to reset the electronic components.
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge
protector is recommended).
•
Ensure the remote is paired to the base.
•
Ensure the child lock function is not enabled on the remote.
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Ergomotion® Customer Service: US 1-888-550-3746
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