SilverCrest SMPSA 3.7 B1 Mode D'emploi page 23

Any damage or defects already present at the time of purchase must be
reported without delay after unpacking the product .
Should the product show any fault in materials or manufacture within
3 years from the date of purchase, we will repair or replace it – at our
choice – free of charge to you . The warranty period is not extended as a
result of a claim being granted . This also applies to replaced and repaired
parts .
This warranty becomes void if the product has been damaged, or used or
maintained improperly .
The warranty covers material or manufacturing defects . This warranty does
not cover product parts subject to normal wear and tear, thus considered
consumables (e .g . batteries, rechargeable batteries, tubes, cartridges), nor
damage to fragile parts, e .g . switches or glass parts .
For this product, rechargeable battery is also covered by its warranty
period .
˜ Warranty claim procedure
To ensure quick processing of your claim, observe the following instructions:
Make sure to have the original sales receipt and the item number
(IAN 452787_2310) available as proof of purchase .
You can find the item number on the rating plate, an engraving on the
product, on the front page of the instruction manual (bottom left), or as a
sticker on the rear or bottom of the product .
If functional or other defects occur, contact the service department listed
below either by telephone or by e-mail .
Once the product has been recorded as defective you can return it free
of charge to the service address that will be provided to you . Ensure to
enclose the proof of purchase (sales receipt) and a short, written description
outlining the details of the defect and when it occurred .
GB/IE/NI 23