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If you want to take advantage of the Crash Replacement, send us your defective product to the following address:
SQlab GmbH
Crash Replacement
Postweg 4
D-82024 Taufkirchen
The originally purchased product automatically becomes the property of SQlab GmbH. SQlab will contact you after a thorough
examination regarding a suitable replacement product.
Claims from the end customer warranty exist only if:
The SQlab product has been registered in the SQlab Crash Replacement Program (can be found on our website www.sq-lab.com in the
service area under Crash Replacement).
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The purchase can be proven by receipt.
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No modifications have been made to the product.
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The product has been used in accordance with its intended use.
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The defect of the stem is not due to improper assembly or lack of maintenance.
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Damage due to wear and tear is excluded
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The supplementary end customer warranty is only valid in Germany.
Further claims of the end customer against SQlab GmbH from this warranty do not exist. In the event of a defect occurring or a warranty
request, SQlab GmbH is the contact person.
Wear and Storage
Bicycles and their components are subject to function-related, mostly use-dependent wear, such as the abrasion on tires, grips and
brake pads. Environment-related wear occurs when stored under aggressive environmental conditions, such as sunlight and the
influence of rain, wind and sand. Wear and tear is not covered by the warranty.
Caution
Incorrect storage of the SQlab LEnker when assembled or reassembled
Premature wear due to sunlight, temperature or humidity
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Avoid direct sunlight on the handlebars.
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Store the handlebar at temperatures between -10°C and 40°C and humidity below 60%.
Manufacturer and Distribution
SQlab GmbH, Postweg 4, 82024 Taufkirchen, Germany
Foreign Distributors, Dealers and Addresses
A list of our national and international distributors and specialist dealers can be found on our website:
http://www.sq-lab.com
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