The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Are the gaskets dirty or sticky? Clean gaskets with mild
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soap and warm water.
The lights do not work
Is the refrigerator in Sabbath Mode? See "Using the
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Controls."
Has the door been open more than 10 minutes? See "Using
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the Controls."
Temperature and Moisture
Temperature is too warm
New installation? Allow 24 hours following installation for the
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refrigerator to cool completely.
Door(s) opened often or left open? Allows warm air to enter
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refrigerator. Minimize door openings and keep doors fully
closed.
Large load of food added? Allow several hours for
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refrigerator to return to normal temperature.
Controls set correctly for the surrounding conditions?
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Adjust the controls a setting colder. Check temperature in
24 hours. See "Using the Controls."
Refrigerator not cooling? For models with digital controls,
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turn the refrigerator off and then on to reset. If this does not
correct the problem, call for service.
Air vents blocked? Remove any item from in front of the
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air vents.
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture buildup.
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Door(s) opened often or left open? Allows humid air to enter
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refrigerator. Minimize door openings and keep doors fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
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shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
Kink in the water source line? A kink in the line can reduce
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water flow. Straighten the water source line.
Ice maker turned on? Make sure wire shutoff arm or switch
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(depending on model) is in the ON position.
New installation? Wait 24 hours after ice maker installation
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for ice production to begin. Wait 72 hours for full ice
production.
Large amount of ice recently removed? Allow 24 hours for
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ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm?
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Remove ice from the ejector arm with a plastic utensil.
Reverse osmosis water filtration system connected to
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your cold water supply? This can decrease water pressure.
See "Water Supply Requirements" in either the Installation
Instruction booklet or the Use & Care Guide.
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
Water shutoff valve not fully open? Turn the water shutoff
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valve fully open.
Kink in the water source line? A kink in the line can reduce
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water flow. Straighten the water source line.
Reverse osmosis water filtration system connected to
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your cold water supply? This can decrease water pressure.
See "Water Supply Requirements."
Questions remain regarding water pressure? Call a
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licensed, qualified plumber.
Ice is sticking together in the ice storage bin
It is normal for frost to be on top of the ice storage bin due to
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normal opening and closing of the freezer.
It is normal for ice to stick together when it is not dispensed or
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used frequently. It is recommended that the ice storage bin be
emptied and cleaned as needed. See "Ice Maker and
Storage Bin."
Off-taste, odor or gray color in the ice
New plumbing connections? New plumbing connections
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can cause discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice bin. Allow
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24 hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture proof
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packaging to store food.
Are there minerals (such as sulfur) in the water? A water
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filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator? Gray
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or dark discoloration in ice indicates that the water filtration
system needs additional flushing.
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