ABNORMAL OPERATING CONDITIONS
AND ALARM SIGNALS
The presence of an alarm is shown on the display, with the
code for the type of signal, and the "set" key is lit up.
If there are simultaneous alarms, the first one shown will be
the one with the lowest code number. Press the "set" key to in-
terrupt the signal and move on to the display of the next alarm.
If the alarm condition persists, the corresponding code will
continue to be shown.
There are two type of alarms, those which reset automatically and
those that do not reset automatically.
- If the alarm can be automatically reset, as soon as the caus-
es of the alarms are eliminated, the system restarts on its own.
The alarm will still be displayed until the "set" key is pressed.
The presence of a lighted dot on the display at the last numeral
indicates that the alarm resets automatically.
- If the alarm is not automatically reset, after eliminating the
causes you will need to manually restart the system.
Reason for alarm
- possible solution
"E01" Safety level of compensation tank (automatically reset alarm)
This occurs when there is no water in the compensation tank for
at least 6 seconds; no function may be activated.
- Restore the correct level of water in the compensation tank.
"E02" Safety level of filtering pump (automatically reset alarm).
This occurs when the sensor located on the pump-filter pipe detects
a lack of water for at least 6 seconds. No function may be activated.
- Check that the sensor is working, or restore the correct level of water.
"E03" Contactor and thermal protection of filtering pump (alarm not automati-
callyreset).Probableinterventionofthermalprotectionofthefilteringpump.Nofunc-
tion may be activated.
- Let the motor cool, and then try restarting the pump. If it does not
start, contact an authorized Jacuzzi
"E04" Water temperature too high (automatically reset alarm)
DO NOT ENTER WATER
The water temperature has reached or exceeded 42 °C. It is
not possible to activate any function.
- If present, remove cover from spa. If the excessive tempera-
ture increase is due to sunlight, add cold water to the spa.
When the temperature has dropped to below 42 °C, the spa
should re-activate automatically. If it does not, disconnect the
power supply and contact an authorized Jacuzzi
"E05" Temperature probe malfunctioning (automatically re-
set alarm) DO NOT ENTER WATER
It is not possible to activate any function.
-
Check that the temperature probe is working, or replace it.
"E06" Intervention of safety thermostat (automatically reset
alarm; present only on models with electric heater).
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service centre.
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service centre.
It is not possible to activate the electric heater.
-
The electric heater has been deactivated due to overheating. This
may be due to irregular water flow. After reactivating the safety
thermostat, if it trips again, disconnect the power supply and con-
tact an authorized Jacuzzi service centre.
"E07", "E08" heater contactors malfunctioning (alarm not au-
tomatically reset; present only on models with electric heater).
It is not possible to activate the electric heater.
-
For reasons of safety, the electric heater is powered by two contac-
tors connected in series. If one of the two contactors is jammed, an
error message appears, and the defective contactor must be replaced.
"E09" Maximum water filling time - compensation tank so-
lenoid valve (alarm not automatically reset).
The maximum time of opening of the filling solenoid valve of the
compensation tank has been reached, as memorized in system
parameter "P8".
-
The operating level has not been reached in the compensation tank
and the system has been shut down. Check that the operating level
sensor works properly. Also check that the drain has not been left
open, or that the opening time memorized in "P8" is not too low.
"E10" Incompatible water levels - compensation tank (auto-
matically reset alarm)
This occurs when the level sensor in the compensation tank
detects the presence of water and one below it does not. Wa-
ter is not added to the compensation tank.
- Check the operation of the level sensors and as necessary re-
place the defective ones.
"E11" Insufficient water level in compensation tank (auto-
matically reset alarm)
This occurs when functions are activated before reaching the
minimum level in the compensation tank or when, during opera-
tion, the level has dropped below a safe level.
-
Check that the filling solenoid valve is open and wait for the min-
imum level of water in the compensation tank to be reached.
"E14" Flow switch warning (the warning is not resettable;
only present on models with electric heater).
It is not possible to activate the electric heater.
This may occur when the filter selector valve lever, follow-
ing maintenance work, is not brought back to the filtering po-
sition: in this way, there is no water in the heater, therefore it
runs the risk of burning (where the filter pump is active and
flow switch contacts open).
Indication of the error may follow subsequent to the failure
of the contacts to open (where the filter pump is disabled and
flow switch contacts closed).
- Check the flow switch operation, and where necessary, re-
place it. Contact an authorised Jacuzzi
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Support Centre.