9
Troubleshooting
Problem
Tool does not start.
Tool not recognized.
Tool does not start with counter-
clockwise rotation activated.
Tool starts in tightening direction,
but not in counterclockwise rota-
tion.
Tool shuts off prematurely.
Tool does not change speed.
Status/work light is disabled.
No-load speed not reached.
Expected number of test rundowns
is not achieved with one charge of
the battery.
Status light flashes, see chapter
Status Indication, page 10.
Apex Tool Group
Possible cause
No speed programmed.
Tool temperature is too high.
Battery voltage is too low.
Software is incorrect.
Connection to laptop/PC is not
available.
Tool is defective.
With counterclockwise rotation,
parameter for Speed is 0 rpm.
No speed programmed for coun-
terclockwise rotation.
Operator releases start trigger be-
fore the controller stops the tool.
The fastening time exceeds the
standard time of 10 seconds.
Tool exceeds the angle setpoint.
Speed is the same in all stages.
Disabled by parameter setting.
Battery voltage is too low.
Battery is not fully charged.
High torque is needed during a
fastening sequence, e.g. for
coated fastenings.
Battery is at end of life.
Encoder is defective.
P2547BA | REV I / 2024-06
Measure
► Program speed for all active stages.
► Cool down the tool.
► Change battery.
► Check CLPC100 laptop/PC software.
► Check USB cable.
► Check PC driver.
► Change tool.
► Program the speed for counterclockwise
rotation: In the CLPC100 PC software, set
the Speed and Rotation in the Forward
and Reverse Application Settings.
► Program the counterclockwise rotation: In
the CLPC100 PC software, set the Rota-
tion to Reverse in the Forward and Re-
verse Application Settings and parameter-
ize the Speed.
If Forward is selected for
Enabled Direction, the
counterclockwise rotation of the
reverse switch has no function.
► Make sure that the operator keeps the
start trigger pressed throughout the entire
sequence.
► Increase the fastening time.
► Check the fastening sequence to ensure
that the torque shutoff value and/or angle
setpoint are correct. Adjust as necessary.
► Check whether the fastening joint has
changed significantly.
► Make sure that the speed in the stages is
correct.
► Parameterize the work light: In the
CLPC100 PC software, select Bright or
Dim for Work Light.
► Parameterize the status light: In the
CLPC100 PC software, select Bright or
Dim for Status Light.
► Use a fully charged battery.
► Use a fully charged battery.
If a high torque is needed for a longer period,
e.g. for several turns, the number of rundowns
that can be achieved with one battery charge
will be significantly reduces.
After 800 charging cycles, the capacity is re-
duced to approx. 60%.
► Use new battery.
► Press start switch. If the status light con-
tinues to flash, send the tool to a Sales &
Service Center for repair.
1
EN
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