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Problem
Washing performance is poor:
Stains persist or the laundry is not
whitened. (**)
Washing performance is poor: Oily
stains appeared on the laundry.
(**)
Washing performance is poor:
Clothes smell unpleasantly. (**)
Colour of the clothes faded. (**)
Washing machine does not rinse
well.
Laundry became stiff after
washing. (**)
Laundry does not smell like the
softener. (**)
119 / EN
Cause
Insufficient amount of detergent is used.
Excessive laundry is loaded in.
Wrong programme and temperature were selected.
Wrong type of detergent is used.
Excessive amount of detergent is used.
Regular drum cleaning is not applied.
Odours and bacteria layers are formed on the drum as
a result of continuous washing at lower temperatures
and/or in short programmes.
Excessive laundry was loaded in.
Detergent in use is damp.
A higher temperature was selected.
The amount, brand and storage conditions of the
detergent used are inappropriate.
Detergent was put in the wrong compartment.
Pump filter is clogged.
Drain hose is folded.
Insufficient amount of detergent is used.
Detergent was put in the wrong compartment.
Detergent was mixed with the softener.
Detergent was put in the wrong compartment.
Detergent was mixed with the softener.
Solution
• Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Do not load the product in excess. Load with
amounts recommended in the "Programme and
consumption table".
• Select the proper programme and temperature for
the laundry to be washed.
• Use original detergent appropriate for the product.
• Put the detergent in the correct compartment. Do
not mix the bleaching agent and the detergent
with each other.
• Clean the drum regularly. For this procedure,
please see "Cleaning the loading door and the
drum".
• Leave the detergent drawer as well as the loading
door of the product ajar after each washing.
Thus, a humid environment favorable for bacteria
cannot occur in the machine.
• Do not load the product in excess.
• Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
• Select the proper programme and temperature
according to the type and soiling degree of the
laundry.
• Use a detergent appropriate for the washing
machine and your laundry. Keep detergents
closed in an environment free of humidity and do
not expose them to excessive temperatures.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, the
product can take this detergent during rinsing
or softener step. Put the detergent in the correct
compartment.
• Check the filter.
• Check the drain hose.
• Using insufficient amount of detergent for the
water hardness can cause the laundry to become
stiff in time. Use appropriate amount of detergent
according to the water hardness.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, the
product can take this detergent during rinsing
or softener step. Put the detergent in the correct
compartment.
• Do not mix the softener with detergent. Wash and
clean the drawer with hot water.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, the
product can take this detergent during rinsing
or softener step. Wash and clean the drawer
with hot water. Put the detergent in the correct
compartment.
• Do not mix the softener with detergent. Wash and
clean the drawer with hot water.
Washing Machine / User Manual
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