Quick Troubleshooting Guide - Pump
Problem
Pump reverses when
stopped
Pump cycles rapidly
Quick Troubleshooting Guide - VFD
NOTICE: The VFD will reset the dry run fault four times.
When the fault occurs, the pump restarts after 1 minute,
5 minutes, 1 hour, and 6 hours. After the fourth try the
VFD locks out and displays the error message.
To manually reset the fault, press the ESC (Escape)
button. The fault will reset and the display will clear, but
if the fault has not cleared, it will immediately reappear
on the display panel.
Display
DRY RUNNING/
Blinking red RUN/
FAULT LED
FAULT SENSOR/
Blinking red RUN/
FAULT LED
Cause
Check valve stuck open
Leaky suction pipe
Tank diaphragm is
damaged
Tank air pressure
incorrect
LINE
DRY
RUNNING
RUN
FAULT
MODE
SET
ESC
LINE
FAULT
!
SENSOR
RUN
FAULT
MODE
SET
ESC
Fix
Remove and clean/replace check valve.
Repair suction pipe.
Replace tank
Adjust tank air pressure to 70% of set point
pressure; see Table 2.
Problem
Pump not primed
The VFD cannot
interact with the
pressure sensor
11
LINE
PRESSURE
RUN
FAULT
MODE
SET
ESC
Fix
Check/repair water
supply, open inlet
shutoff valve.
Check the sensor
connection to the VFD
and call the service
center (866-973-6835)