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7. MAINTENANCE AND AFTER SALES SERVICE
Maintenance
This product should be serviced by an authorized engineer and only genuine spare parts should be
used.
Under no circumstances should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact the
local store where your purchase was made.
When the appliance is not in use for long periods, disconnect from the electricity supply, empty all foods
and clean the appliance, leaving the door ajar to prevent unpleasant smells.
Troubleshooting
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling for service.
Problems
Solutions
Power cut
If the internal temperature of the Freezer is -18℃ or less when the power returns,
your food is safe. The food in your Freezer will remain frozen for a few hours with the
door closed. Please see rating label to check the rising time. Do not open the Freezer
door more than necessary.
✓ Check the adjustment of the feet of your appliance and its stability.
Unusual noises
✓ Check that it is not touching a wall.
✓ Check that all the movable parts (trays, racks, etc..) are securely in place.
✓ Check if the temperature is correct. If this is not the case, adjust the temperature
The appliance
does not get
✓ Make sure that you have not placed a large amount of food or hot food in your
cold enough
✓ Be careful not to open the door too often or leave it open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is respected.
✓ Check that your appliance is connected to the electrical supply.
Your appliance
✓ Check that the circuit-breaker for your house has not cut out and that the fuse
does not get
cold at all
✓ Be careful not to open your appliance's door too often and not to leave it open.
Frost forms
inside your
appliance
appropriately.
appliance.
has not blown or been unscrewed
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