Silk-n H3103 Mode D'emploi page 23

12. Troubleshooting
Only authorized personnel are permitted to perform repairs. Do not attempt to
modify, open or repair the device. You may expose yourself to dangerous electrical
components and may cause serious harm to yourself. It will also void the warranty.
Problem
My device does not start.
There is no galvanic pulse
when I press the pulse
button (#1).
There is no light pulse
when I press the pulse
button (#1).
One or more lights are on
constantly.
The device has stopped
working and is in standby
mode.
Checks
Check that:
y
the adapter is properly connected to the device and
that it is plugged into the electricity supply.
Check that your hand is touching the base electrode
when you press the pulse button (#1).
The galvanic treatment circulation requires closing the
galvanic circuit by pressing the pulse button (#1) and
the electrode (#9) at the same time, in order to effectively
treat your skin.
Check that:
y
the green ready/skin tone warning indicator light (#7)
is blinking slowly. This indicates that
contact with the skin.
y
the treatment surface (#2) is evenly and firmly pressed
to the skin. For your safety, the pulse button (#1) will
activate a pulse only if the treatment surface (#2) is
firmly pressed against the skin.
If the ready/skin tone warning indicator light (#7) blinks
rapidly, this is an indication that your skin tone, measured
by the skin colour sensor, is too dark for safe use. Try
using the device on a different body part or contact Silk'n
customer support.
The device has malfunctioned. Unplug the device and
do a restart. If the problem persists, contact Customer
Service.
Press the control button
21
you have good
(#6)
again to start the device.
EN