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Operating noises
Quite normal noises
Droning
Motors are running (e.g. refrigerating units, fan).
Bubbling, humming or gurgling noises
Refrigerant is flowing through the tubing.
Clicking
Motor, switches or solenoid valves are switching
on/off.
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Fault
Temperature differs greatly
from the set value.
Displays do not illuminate.
The light does not function.
Floor of the refrigerator
compartment is wet.
The temperature in the
refrigerator compartment is
too cold.
The refrigeration unit is
switching on more frequently
and for longer.
Appliance is not cooling,
temperature display and light
are lit.
x
Possible cause
Power failure;
the fuse has been switched off;
the mains plug has not been inserted
properly.
The LED light is defective.
Appliance was open too long.
Light is switched off after
approx. 10 min.
The condensation channel or drainage
hole are blocked.
Temperature has been set too low.
Appliance opened frequently.
The ventilation openings have been
covered.
Large quantities of fresh food are
placed in the freezer.
Showroom mode is switched on.
Preventing noises
The appliance is not level
Please align the appliance with a spirit level.
If required, place something underneath.
Containers or storage areas wobble or stick
Please check the removable parts and re-insert them
correctly if required.
Bottles or receptacles are touching each other
Move the bottles or receptacles slightly away
from each other.
Remedial action
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has approached
the set value.
If the temperature is too low check the temperature
again the next day.
Connect mains plug. Check whether the power
is on, check the fuses.
See chapter "Light (LED)" section.
When the appliance is closed and opened, the light
is on again.
Clean the condensation channel and the drainage
hole. See chapter Cleaning the appliance.
Increase the temperature.
Do not open the appliance unnecessarily.
Remove obstacles.
Switch on fast cooling (see chapter Fast cooling).
Hold down temperature setting button on
refrigerator compartment +/- for 10 seconds until
an acknowledgement signal sounds.
After a short time check whether your appliance
is cooling.
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