Appels entrants
3RXU UpSRQGUH j XQ DSSHO DYHF OD OLJQH /,0
'pFURFKH] OH FRPELQp
$SSX\H] VXU OD WRXFKH /,0 FOLJQRWDQWH /D PHQWLRQ $1$/2* &$//
DSSDUDvW j O
pFUDQ
Pour prendre un appel en attente sur la ligne LIM
6L YRXV rWHV DERQQp DX VHUYLFH G
DSSHO HQ DWWHQWH DQDORJLTXH YRXV SRXYH]
XWLOLVHU OH FURFKHW FRPPXWDWHXU RX DSSX\HU VXU $118/(5 SRXU UpSRQGUH j
XQ DSSHO /,0 HQ DWWHQWH 8QH WRQDOLWp VH IDLW HQWHQGUH VXU UpFHSWLRQ G
XQ
DSSHO HQ DWWHQWH /,0 DORUV TXH YRXV rWHV GpMj HQ FRPPXQLFDWLRQ /,0
5HPDUTXH &HWWH IRQFWLRQ SHXW QH SDV rWUH SULVH HQ FKDUJH GDQV WRXWHV OHV
UpJLRQV
3RXU UpSRQGUH j XQ DSSHO /,0 HQ DWWHQWH RX UHYHQLU j O
DSSHO /,0
LQLWLDO
([pFXWH] O
XQH GHV RSpUDWLRQV VXLYDQWHV
(QIRQFH] HW UHOkFKH] OH FURFKHW FRPPXWDWHXU
$SSX\H] VXU $118/(5
$SSX\H] VXU OD WRXFKH /,0
Utiliser la mise en garde
3RXU PHWWUH XQ DSSHO HQ FRXUV HQ JDUGH DILQ GH SRXYRLU UpSRQGUH j XQ
DSSHO /,0 HQWUDQW
$SSX\H] VXU OD WRXFKH /,0 FOLJQRWDQWH /
DSSHO HQ FRXUV HVW PLV HQ
z
JDUGH
3RXU SDVVHU GH O
DSSHO HQ FRXUV j O
DSSHO PLV HQ JDUGH HW YLFHYHUVD
ORUVTX
XQ GH FHX[FL XWLOLVH OD OLJQH /,0 SURFpGH] FRPPH VXLW
6L O
DSSHO HQ FRXUV XWLOLVH OD OLJQH /,0 HQIRQFH] OD WRXFKH GH OLJQH
z
FOLJQRWDQWH GH O
DSSHO PLV HQ JDUGH /
DSSHO /,0 HVW DXWRPDWLTXHPHQW PLV
HQ JDUGH
6L O
DSSHO HQ FRXUV XWLOLVH XQH OLJQH ,3 HQIRQFH] OD WRXFKH /,0 FOLJQRWDQWH
z
/D OLJQH ,3 HVW DXWRPDWLTXHPHQW PLVH HQ JDUGH