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having
trouble?
Your massage chair is a sophisticated combination of mechanics, electronics, and software working together to give you the
ultimate massage. With such complexity comes opportunity for what we like to call massage chair "confusion." So, should your
massage chair exhibit any abnormal behavior, please do the following to fully reset the chair:
1. Press the tablet remote Power/Restore button to power off the tablet remote.
2. Turn the chair's power switch (on the rear of the chair) to Off.
3. Unplug the chair from the power source.
4. Wait 30 seconds.
5. Plug the chair back into the power source, then turn the power switch back On.
If your chair has no power:
1. Check the power cord - Make sure the power cord connection to the chair is secure and that the power cord is not damaged.
2. Check the wall outlet - Plug a known working device into the outlet to ensure the outlet is working.
3. Replace the fuse - See page 21 for instructions.
If the issue remains, please do the following before contacting our customer experience team (this will help us help you more
quickly):
1. Locate the serial number on label on the back of your chair and write it down.
2. Locate your proof of purchase, as we will need it to process any warranty claim.
3. Now you're ready to contact us!
Having Trouble? Contact our Customer Experience team at 800-355-2762,
Monday – Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM
or csadmin@humantouch.com
humantouch.com
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Specifications*
Operating Voltage:
Power Consumption:
Charger Ratings:
Chair Size:
Product Weight:
Required Recline Clearance:
Maximum Load Weight:
*Specifications are subject to change without prior notice.
AC 110-120 V, 60 Hz
150 W
USB @ 5 V, 3 A, Wireless @ 10 W
61" L x 30" W x 44" H (upright)
71" L x 30" W x 33" H (reclined)
180 lbs
3"
285 lbs
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