What To Do In The Event Of A Fault - Gaggenau VI 414 611 Notice D'utilisation

What to Do in the Event of a Fault?

Generally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
Display
None
An audible signal
sounds.
The burner has been
switched off. The illumi-
nated ring on the control
knob is flashing.
The burner display is
flashing.
"ƒ
"...
"† + heat setting and
audible signal
"† and audible signal
"‚ / "‡
"‰
"Š‹‹‹
"Š‹‚‹
—...‹‹
Do not place hot cookware on the control panel.
Notes
If the fault code is not listed in the table, disconnect
▯
the cooktop from the power supply, and wait
30 seconds before reconnecting it. If this code
appears again, contact technical Customer Service,
and specify which fault code has appeared.
Possible cause
The power supply has been discon-
nected.
The device has not been connected
according to the circuit diagram.
Electronic fault.
The control panel is damp or an object
is covering it.
The control knob has not been turned
for an extended period. The automatic
safety switch-off function has been acti-
vated.
The appliance is too hot.
The cookware is not detected. Ensure
that the cookware is suitable for induc-
tion cooking.
The electronics have overheated and
the corresponding burner has been
switched off.
The electronics have overheated and all
burners have been switched off.
There is hot cookware near the control
panel. There is a risk that the electron-
ics will overheat.
There is hot cookware near the control
panel. To protect the electronics, the
burner has been switched off.
The burner has overheated and has
been switched off to protect the work
surface.
The burner was operating for an
extended period without interruption.
The supply voltage is faulty/outside of
the normal operating range.
The cooktop is not connected properly
Remedial action
Use other electrical appliances to check whether a
short-circuit has occurred in the power supply.
Check that the appliance has been connected as
shown in the circuit diagram.
If the fault cannot be rectified, inform the technical
after-sales service.
Dry the control panel or remove the object.
Turn the control knob to the 0 position. Switch the
burner back on.
Read the fault message on the control panel.
Ensure that the diameter of the base of the cook-
ware corresponds to the size of the burner. Turn the
control knob to the 0 position. Switch the burner
back on.
Remove any cookware from the burner. When the
fault code goes out, the burner has cooled down
sufficiently. Turn the control knob to the 0 position.
Then select the heat setting as usual.
Remove the cookware. The fault display goes out
shortly afterwards. You can resume cooking.
Remove the cookware. Wait a few seconds. When
the fault code on the display goes out, you can
resume cooking.
Wait until the electronics have cooled down suffi-
ciently before switching the burner on again.
The automatic safety switch-off function has been
activated. See section ~ "Automatic Safety
Switch-off Function"
Contact your energy provider.
Disconnect the cooktop from the power supply.
Check that the appliance has been connected as
shown in the circuit diagram.
If a fault occurs, the appliance will not switch to
▯
standby mode.
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FAQ
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