TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before contacting
customer service.
Problem
Appliance does
not operate.
Noises
Appliance not
cool
SPECIFICATIONS
Temperature rise time
Freezing capacity
Electric shock protection class
Rated voltage and frequency
Rated current
Rated power input
Defrosting power
Lamp power
Insulation blowing gas
Refrigerant/Amount
Net weight
Thomson and the Thomson logo are trademarks of Technicolor (S.A.) or its affiliates and are
used under license by Fnac Darty (S.A.).
This product contains a light source of energy efficiency class G.
Possible causes
No electricity at power outlet.
Cabinet not stable or level.
Temperature setting not
correct.
Frequent door openings.
Large amount of food recently
added.
Replaceable (LED only) light source by a professional
Check that the plug is correctly connected and
power switched on.
See installation section.
See Adjusting the Temperatures section.
Minimise door openings to allow temperatures
to stabilise.
Power cut safe 11 h
5 kg/24h
Class I
220-240V~ 50Hz
0.9A
1 0W
160W
t
Cyclopentane
R600a/ 5 g
kg
EN-19
Possible solution