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Something not working
Problem
Unsatisfactory washing results:
The door will not open:
The machine vibrates or is noisy:
Spinning starts late or the machine
does not spin:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait some minutes.
There is water in the drum.
• Select drain or spin programme to empty out the
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after some minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin.
• Redistribute the laundry.
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Cause possible/Solution
stains
.
water.
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