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ACCESSORIES
Recommended accessories for use with your appliance are
available from your local dealer or authorized service center.
If you need assistance regarding accessories, please call:
1-800-544-6986.
WARNING: The use of any accessory not recommended
for use with this appliance could be hazardous.
Register Online
Thank you for your purchase. Register your product now for:
•
WARRAnTY sERViCE: Registering your product will
help you obtain more efficient warranty service in case
there is a problem with your product.
•
COnFiRMATiOn OF OWnERshiP: In case of an
insurance loss, such as fire, flood or theft, your
registration of ownership will serve as your proof
of purchase.
•
FOR YOUR sAFETY: Registering your product will
allow us to contact you in the unlikely event a safety
notification is required under the Federal Consumer
Safety Act.
•
Register online at www.BlackandDecker.com/
NewOwner
TROUBLESHOOTING
For assistance with your product, visit our website
www.blackanddecker.com for the location of the service
center nearest you or call the BLACK+DECKER help line at
1-800-544-6986.
Problem
step
The steam mop is not
1.
turning ON.
2.
The steam mop is not
1.
producing steam.
2.
3.
Where can I get further
1.
information/accessories
for my steam mop.
Possible solution
Check the unit is plugged in at
the wall socket.
Check the unit is switched ON
using the ON/OFF switch.
Check the water tank is full .
NOTE: When first filled or
after running dry it can take
up to 45 seconds for steam to
be produced.
Check the steam operate button
is in the ON position.
The steam mop is equipped
with a thermostat and a thermal
cut-out. If for any reason the
steam mop overheats it will
switch off. If this happens turn
off and unplug the steam mop,
allow to cool for 2 to 4 hours
and re-try.
Refer to the assembly chapter of
the manual for correct fitting of
parts and accessories.
Call 1-800-544-6986.
Two-Year Limited Warranty
For warranty terms, go to https://www.blackanddecker.
com/support/warranty-policy.
To request a written copy of the warranty terms, contact:
Customer Service at Black & Decker, 701 East Joppa Road,
Towson, MD 21286 or call 1-800-544-6986.
lATin AMERiCA: This warranty does not apply to products
sold in Latin America. For products sold in Latin America,
check country-specific warranty information contained in
the packaging, call the local company or see the website for
such information.
Imported by: Black & Decker (U.S.) Inc.
701 E. Joppa Rd.
Towson, MD 21286
English
BlackandDecker.com
(1-800-544-6986)
7
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