18. Legal notice
Copyright © 2015
All rights reserved.
This operating manual is protected by copyright.
Mechanical, electronic and any other form of reproduction is prohibited without the
written permission of the manufacturer
Copyright is owned by the company:
Medion AG
Am Zehnthof 77
45307 Essen
Germany
The operating manual can be reordered via the service hotline and is available for download via the service
portal at www.medion.com/gb/service/start/.
You can also scan the QR code above and download the operating manual onto your mobile device via the
service portal.
19. General Warranty Conditions
19.1. General information
The warranty period is 24 months and begins on the day the product is purchased. The warranty covers all
types of material and product damage that could occur during normal use.
Please keep your original proof of purchase in a safe place. The warranty provider reserves the right to re-
fuse to confirm the status of the warranty or to carry out a repair under warranty if a valid proof of purchase
cannot be produced.
If it is necessary to return your device for repair, please ensure that it is suitably packaged for transportation.
Unless otherwise specified, you shall bear the costs for sending the device and the transport risk. The war-
ranty provider does not assume any liability for additional materials sent with the product that do not be-
long to the original package contents supplied with the product.
Please enclose as much information as possible about the fault when sending the device to the warranty
provider. In order to make a valid claim under warranty and before returning the device, please contact the
Service Hotline operated by the warranty provider or the Service Portal. They will provide you with informati-
on on how to proceed further.
This warranty has no effect on your statutory warranty rights and is subject to the laws of the country in
which the first purchase of the product was made by the end customer.
19.1.1. Scope
In the event of a fault on your product that is covered by this warranty, the warranty provider guarantees to
repair or replace the product. The decision about whether to repair or replace the device is taken by the war-
ranty provider. Therefore, the warranty provider can at its own discretion decide to replace a device submit-
ted for repair under warranty with a refurbished device of the same quality.
No warranty is provided for batteries or rechargeable batteries or for consumable materials i.e. parts which
have to be replaced at regular intervals during the normal use of the product e.g. video projector lamps.
A pixel error (permanently coloured, light or dark point in an image) is not generally considered a fault.
Please refer to the information provided in the manual for this product for the precise number of permissible
defects in the image.
The warranty provider gives no warranty for burnt-in images on plasma or LCD devices that result from the
improper use of the device. Please refer to the information provided in the manual for this product for preci-
se instructions on operating your plasma or LCD device.
The warranty does not cover errors relating to the playback of data media that have been created in an in-
compatible format or as a result of using unsuitable software.
If it is discovered during the repair that the fault concerned is not covered under warranty, the warranty
provider reserves the right to invoice the customer for the costs already incurred in the form of a flat-rate
64 of 86