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TECHNICAL INFORMATION
Troubleshooting
Problem
Water leaks from
areas other than
the nozzle
Water Temp
lights blinking
Seat is not heated
24
Possible Cause(s)
1. Water leaking from the T-valve
2. Water leaking from the bidet
hose connection
3. Water leaking from under the seat
4. Water leaking from behind the
seat
1. Water supply not connected
properly
1. Seat temperature set to off
2. Eco Mode set to High-Efficiency
Solution(s)
1. Make sure that the rubber gasket is
inserted correctly into the T-valve (flat
side down with lip pointing up towards
the toilet tank connection) and firmly
tighten
the connector.
2. Make sure that the bidet hose is
correctly connected and tight. Check
any rubber washers and do not over
tighten.
3. Check if there is anything between the
mesh filter and bidet. Remove, clean,
and reinstall mesh filter. Check if the
filter is damaged (see maintenance
section on page 21).
4. Check the water tank plug in the back of
the seat (see maintenance section under
product storage and use on page 21).
1. Make sure that the bidet hose is
correctly connected and tight.
1. Make sure that the Seat temperature
setting is on.
2. Turn Eco Mode off or change to Standard
Eco Mode.
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