Problem
Dishwasher chimes if
panel is touched during
operation.
Dishwasher did not finish
cycle.
Leaking in front of unit
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
P1, P2, P3, or P4 appears
in display.
n:#, U:#, d:#, t# appearsin
display.
(# = a number)
L0, L1, L2, L3 or L4
appears in display.
CL appears in display.
All manuals and user guides at all-guides.com
Possible Cause & Solution
Bumping into or touching the control panel during operation may result in
a disabled button sound. Only the Power, Start, and Control Lock buttons
are enabled during operation to prevent cycle settings from being changed
inadvertently.
• Button sounds can be turned off by pressing and holding Half Load for three
seconds.
• The end of cycle chime and safety alert sounds will still sound.
Door was opened during cycle.
• If the door is opened during a cycle, the Start key must be pressed within 4 minutes
or the machine turns off and all settings are lost.
Dishwasher not leveled properly.
• Verify the unit is level from side to side and from front to back. See leveling
instructions in the Installation section.
Wrong detergent used.
• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then
clean the inside of the tub with milk.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then register
your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance using the
Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check
with your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal may be
weak and the connection may not be configured correctly. Move the location of the
router so that it is closer to the appliance.
The Download cycle is selected.
• This is not an error code. This code indicates the current Download cycle.
Test mode is selected.
• This is not an error code. This code is used when testing the dishwasher. Power the
unit off and on and the code will disappear.
Rinse Aid Level setting mode is selected.
• This is not an error code. This code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Agents section.
Control Lock is activated.
• This is not an error code. This code indicates that the control lock is activated. Press
and hold Half Load and Energy Saver simultaneously for three seconds.
TROUBLESHOOTING
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