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en-us_main.book.book Page 23 Thursday, June 29, 2023 9:24 AM
Parts & Features
Problem
Doors will not close
The doors were removed during product installation and not properly replaced.
correctly or pop
• Remove and replace the doors according to the installation instructions.
open.
Refrigerator is not leveled properly.
• See Door Alignment in the installation instructions to level refrigerator.
Doors are difficult to
The gaskets are dirty or sticky.
open.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
Refrigerator wobbles
Floor is not level.
or seems unstable.
• It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
The interior of the
The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
refrigerator is
• Make sure that the refrigerator is not located near a fire source, such as a fireplace,
covered with dust or
soot.
Noises
Problem
Clicking
The defrost control will click when the automatic defrost cycle begins and ends. The
thermostat control (or refrigerator control on some models) will also click when cycling
on and off.
• Normal Operation
Rattling
Rattling noises may come from the flow of refrigerant, the water line on the back of
the unit, or items stored on top of or around the refrigerator.
• Normal Operation
Refrigerator is not resting solidly on the floor.
• Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door
Refrigerator with linear compressor was jarred while running.
• Normal Operation
Whooshing
Evaporator fan motor is circulating air through the refrigerator compartment.
• Normal Operation
Air is being forced over the condenser by the condenser fan.
• Normal Operation
Gurgling
Refrigerant flowing through the cooling system.
• Normal Operation
Popping
Contraction and expansion of the inside walls due to changes in temperature.
• Normal Operation
kitchen wax on the gaskets after cleaning.
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
performed by a qualified technician.
chimney or candle.
Alignment section in the installation instructions.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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