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What to do if ...
Problem
The cooking zones will not switch on
or are not functioning
Acoustic signal sounds when appli-
ance is switched off
The residual heat indicator is not
displaying anything
Acoustic signal sounds and appli-
ance switches itself on and then off
again; after 5 seconds another
acoustic signal sounds
is lit
and number are displayed
If you are unable to remedy the problem by
following the above suggestions, please
contact your local Service Force Centre.
1
Warning! Repairs to the appliance are
only to be carried out by qualified service
engineers. Considerable danger to the
user may result from improper repairs.
12
Possible cause
More than 10 seconds have passed
since the appliance was switched on
The child safety device is switched
on
Several sensor fields were touched
at the same time
Automatic switch off has been trig-
gered
The control panel is wholly or partly
covered by objects.
The cooking zone was only on for a
short time and is therefore not hot
The On/Off sensor field has been
covered up, e.g. by a cloth
Overheating protection for the cook-
ing zone has been triggered
Automatic switch off has been trig-
gered
Electronics fault
3
If the appliance has been operated incor-
rectly, the engineer's visit will be chargea-
ble, even during the warranty period.
Remedy
Switch the appliance on again.
Deactivate the child safety device
(See the section "Child safety de-
vice")
Only touch one sensor field
Remove any objects (pan, cloths,
etc.) that are lying on the control
panel. Switch the appliance on
again
Remove objects.
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
Do not place any objects on the con-
trol panel
Switch off the cooking zone. Switch
the cooking zone on again
Switch off the cooking zone. Switch
the cooking zone on again
Disconnect the appliance from the
electrical supply for a few minutes
(Take the fuse out of the house's wir-
ing system)
If after switching on again,
played again, call the customer
service department
is dis-
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