Troubleshooting
Description
The cooktop cannot be
switched on.
The touch buttons do no
respond.
The touch buttons do
not react properly.
The power level indica-
tor displays
and
alternately.
Low humming
Fan noise
Cookware do not
become hot.
The cooktop or a cook-
ing zone has turned
itself off.
EN
Possible cause
No power.
The touch buttons are locked.
The operation is blocked by dirt or
water.
Cookware is used that is not suit-
able for induction stove.
The cookware is too small.
The cookware is not placed cor-
rectly on the cooking zone.
CVI1525 only: The cookware has
not been placed on the cooking
zone which is switched on.
Caused by the cookware.
A built-in cooling fan has switched
on to prevent the electronics from
overheating.
The cookware is not suitable for
induction stoves and therefore can-
not be detected by the cooktop.
The timer was active.
The cooking zone temperature is
too high.
4445103517
Solution
➤ Ensure the cooktop is connected to the power
supply.
➤ Ensure the cooktop is switched on.
➤ Check whether there is a power outage in your
area.
➤ Contact the manufacturer support (see back
page of this manual).
➤ Unlock the touch buttons, see chapter "Using
the cooktop" on page 12.
➤ Ensure the touch buttons are clean and dry.
➤ Ensure that the touch buttons are operated
with clean hands.
➤ Ensure that the touch buttons are operated
with the fingertips and not with fingernails.
➤ Use suitable cookware.
➤ Place the cookware correctly.
–
–
➤ Use suitable cookware, see chapter "Choosing
the right cookware" on page 11.
➤ Switch the cooktop on.
➤ Let the cooktop cool down.
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