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Customer Services Directory
Service in Canada: As per Sevicenter listed in Canadian warranty information on page
Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
Panasonic Services Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Product Repairs
MAIL TO:
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter
Customer's in Puerto Rico, please ship or carry in to location below ("Service in Puerto Rico").
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Others
Accessory Purchases
Centralized Factory Servicenter
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Service in Puerto Rico
Factory Servicenter:
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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(Monday – Friday 9 am to 8 pm, EST.)
As of October 2003
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