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Problem
Fan switches off during start-up or
operation
Fan starts running and flame burns
with smoke formation
Device does not switch off
EN
Cause
Solenoid valve defective
Internal error of the electronic
control unit
Insufficient supply of combus-
tion air
Supply of combustion air
too high
Used heating oil contaminated
and/or containing water
Air has entered the heating
oil circuit
Insufficient heating oil quantity
at the burner
Too much heating oil at the
burner
Solenoid valve seal defective
Operating Manual – IDE 30 / 50 / 60
Error correction
Contact the customer service in order to:
• have the electrical connections checked.
• have the safety thermostat LI checked.
• have the solenoid valve cleaned or replaced.
Contact the customer service in order to:
• have the control unit reset; try to start-up the device at
least twice. If the fault still occurs afterwards, replace the
control unit.
• Remove all obstacles or blockages from the intake and/or
exhaust openings.
• Have the position of the air setting ring checked by the cus-
tomer service.
• Have the support disc of the burner cleaned by the cus-
tomer service
• Have the position of the air setting ring checked by the cus-
tomer service.
• Replace used heating oil with clean heating oil.
• Clean the heating oil filter.
• Have the tightness of the lines and heating oil filter checked
by the customer service.
Contact the customer service in order to:
• have the pump pressure value checked.
• have the nozzle cleaned or replaced.
Contact the customer service in order to:
• have the pump pressure value checked.
• have the nozzle replaced.
Have the solenoid valve replaced by the customer service.
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