Chapter 2
The product will not turn on
Solution
•
Make sure the power cord is firmly connected to both the product and the power adapter.
Plug the power cord into a power outlet, surge protector, or power strip.
1
2
3
•
If you are using a power strip, make sure the power strip is on. Or, try plugging the product
directly into a power outlet.
•
Test the power outlet to make sure it is working. Plug in an appliance that you know works,
and see if the appliance has power. If not, then there might be a problem with the power
outlet.
•
If you plugged the product into a switched outlet, make sure the outlet is switched on. If it
is switched to on but still does not work, then there might be a problem with the power outlet.
Cause: The product was not being used with the power cord it was shipped with.
Solution: The product might not respond if you press the On button too quickly. Press the
On button once. It might take a few minutes for the product to turn on. If you press the On button
again during this time, you might turn the product off.
CAUTION:
the product from the power outlet.
Contact HP support for service.
Go to: www.hp.com/support. If prompted, choose your country/region, and then click
Contact HP for information on calling for technical support.
Cause: You pressed the On button too quickly.
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
Solution: You must first install the software that came with the product before connecting the
USB cable. During installation, do not plug in the USB cable until prompted by the onscreen
instructions. Connecting the USB cable before prompted can cause errors.
Once you have installed the software, connecting your computer to the product with a USB cable
is straightforward. Simply plug one end of the USB cable into the back of your computer and the
other into the back of the product. You can connect to any USB port on the back of your
computer.
8
HP Deskjet F4200 All-in-One series
Power connection
Power cord and adapter
Power outlet
If the product still does not turn on, it might have a mechanical failure. Unplug