Cooke & Lewis CHB70 Manuel D'utilisation page 8

Commercial guarantee
We take special care to select high quality materials and use manufacturing techniques that allow
us to create ranges of products incorporating design and durability. That's why we offer a 24 months'
guarantee against manufacturing defects on our chimney hood.
This chimney hood is guaranteed for 24 months from the date of purchase, if bought in store, or
delivery, if bought online, for normal (non-professional or commercial) household use. You may only
make a claim under this guarantee upon presentation of your sales receipt or purchase invoice.
Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the chimney hood if it
is found to be defective due to faulty materials or workmanship within 24 months from the date of
purchase or delivery subject to the exclusions set out below and provided it was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance
with the information contained in the user manual. This guarantee does not cover defects and
damage caused by normal wear and tear of chimney hood and damage that could be the result of
improper use, faulty installation, storage or assembly, neglect, accident, modifi cation of the product,
consumable items such as carbon fi lters and bulbs.
If the chimney hood is defective, we will repair it. However, if, during the guarantee period, the
chimney hood becomes irreparable as agreed by an engineer approved by our authorised agent then
we reserve the right, at our discretion, to exchange the defective chimney hood with a replacement
chimney hood. If the same chimney hood is no longer available an alternative chimney hood will be
offered with the equivalent functions and specifi cations.
During the service work carried out it may be necessary to remove the built in chimney hood from
its fi tted position. If the chimney hood is glued, grouted or tiled in such a manner that it cannot be
removed, it is the responsibility of the customer/installer to remove and reinstall the chimney hood to
facilitate the repair or replacement.
After the chimney hood has been repaired or replaced any remaining balance of the guarantee period
will apply to the repaired or replaced chimney hood.
Should any person other than an engineer approved by our authorised agent modify or attempt
to repair the chimney hood then the guarantee will be invalid. This guarantee only applies to the
country of purchase or delivery and is not transferrable to any other countries. This guarantee is
non-transferrable to any other person or product. Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
a consumer.
Guarantee related queries should be addressed to a store affi liated with the distributor you purchased
the chimney hood from.
To arrange a service call, please contact our customer services on one of the following Toll Free
numbers, you must contact the number in the country in which you purchased the chimney hood:
UK 0800 324 7818
Eire 1-800 932 230
Distributor: B&Q plc, Chandlers Ford, Hants, SO53 3LE United Kingdom www.diy.com
SFD Limited, Trade House, Mead Avenue, Yeovil, BA22 8RT, United Kingdom
Recycling & disposal
Waste electrical products (WEEE) should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local governmental authority, domestic waste
uk@kingfi sherservice.com
eire@kingfi sherservice.com