Technaxx TX-145 Mode D'emploi page 65

8. FAQs
Q1: When adding device by LAN or serial number, it warns "device is not
online" or "device is not registered"
A1: Make sure the internet connection which the device is using could access
to internet normally. Check if the router has opened the DHCP function. If you
have changed the network parameters of the device manually, we suggest to
press RESET button for 5 seconds and make the device to restore to factory
settings.
Q2: The device is online and also there is motion happening in surveillance
area, but why not receiving alarm information on mobile phone?
A2.1: Make sure that the device IP from APP is running on the mobile, and
motion detection function has been enabled.
A2.2: If you use Apple device, open the "message notification" function on the
iOS operation system, and then you go to Securitiy Premium APP.
Q3: Why it reports "memory card fault" when insert the MicroSD card?
A3.1: The device only supports the FAT32 file system and storage should not
be above 128GB. Confirm the file system type and whether the MicroSD card
capacity is beyond the normal use scope.
A3.2: The MicroSD card appears some damage, the device couldn't read and
write as usual, which needs to reformat by computer before using. Format
64-128GB on PC to exFAT if possible.
Q4: Why the playback is intermittent?
A4: Due to the limited use life of the MicroSD cards, the continuous video will
largely reduce the MicroSD card life, when the device detects the moving
images, the intermittent condition could save storage space and prolong the
MicroSD card life.
28