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• Open the Vesync App, and click " Add Device " or " + " on the top
right corner of the home page. Choose "Health" to select your device
model, and then follow the APP guides.
Note: Make sure to choose the right device model (you can find it on the back
of the scale), or it will lead to a connection failure.
The scale readings seem unstable or inaccurate.
• Make sure the scale is on a hard, flat surface.
• Reset the scale to zero (see page 23).
My scale will only measure my weight, not my other metrics.
• Set up your smart scale in the VeSync app. Your weight will show on the
scale display, and your weight, and more results will show on the app.
• If you're wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet.
• Make sure to place your feet on the scale's conductive areas.
[Figure 3.2]
• Make sure Bluetooth
• Check if Zero-Current Mode is on. If it is, the smart fitness scale will
provide measurements for only weight and BMI, not other metrics.
• If your feet are too dry or too wet, the biometrics may not be detected.
Since skin can become very dry during winter, please also try to
apply some lotion or have a foot soak when it cannot measure other
measurement values.
is turned on.
®
27
[Figure 3.1]
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