3.4 Troubleshooting
Diagnostics
The boiler has an advanced self-diagnosis system. In case of a boiler fault, the display will flash together with the fault
symbol (detail 11 - fig. 1) indicating the fault code.
There are faults that cause permanent shutdowns (marked with the letter "A"): to restore operation, press the RESET
button (detail 6 - fig. 1) for 1 second or RESET on the optional remote timer control if installed. At this point the display
will show "d4" for about 30 seconds or "d5" for about 5 minutes which indicates the waiting time after which the boiler
will resume normal operation. if the boiler fails to restart, it is necessary to eliminate the fault.
Other faults cause temporary shutdowns (marked with the letter "F") which are automatically reset as soon as the value
returns within the boiler's normal working range.
List of faults
Table 12
Fault
Fault
code
A01
No burner ignition
Flame present signal with
A02
burner off
Overtemperature protection
A03
activation
F04
Card parameter fault
Card parameter fault
F05
Fan fault
No flame after the ignition
A06
phase
F07
Air pressure switch fault
A09
Gas valve fault
F10
Flow sensor 1 fault
64
Possible cause
No gas
Ignition/detection electrode fault
Faulty gas valve
Gas valve wiring disconnected
Ignition power too low
Electrode fault
Card fault
Heating sensor damaged
No water circulation in the system
Air in the system
Wrong card parameter setting
Wrong card parameter setting
Wiring disconnected
Faulty fan
Card fault
Low pressure in the gas system
Burner minimum pressure setting
Air pressure switch closed with fan off
Wiring disconnected
Faulty gas valve
Sensor damaged
Wiring shorted
Wiring disconnected
cod. 3542B960 - Rev. 01 - 04/2023
EASY TECH D F
Cure
Check the regular gas flow to the boiler and
that the air has been eliminated from the
pipes
Check the wiring of the electrode and that it
is correctly positioned and free of any
deposits
Check the gas valve and replace it if neces-
sary
Check the wiring
Adjust the ignition power
Check the ionization electrode wiring
Check the card
Check the correct positioning and operation
of the heating sensor
Check the circulating pump
Vent the system
Check the card parameter and modify it if
necessary
Check the card parameter and modify it if
necessary
Check the wiring
Check the fan
Check the card
Check the gas pressure
Check the pressures
Check the air pressure switch
Check the wiring
Check the gas valve and replace it if neces-
sary
Check the wiring or replace the sensor
EN