STATEMENT OF LIMITED PRODUCT
WARRANTY
Gaggenau Wine Preservation Unit
What this Warranty Covers & Who it Applies to: The limited
warranty provided BSH Home Appliances in this Statement of
Limited Product Warranty applies only to the Gaggenau
appliance ("Product") sold to you, the first using purchaser,
provided that the Product was purchased: (1) for your normal,
household (non-commercial) use, and has in fact at all times only
been used for normal household purposes; (2) new at retail (not
a display, "as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or
Canada, and has at all times remained within the country of
original purchase. The warranties stated herein apply only to the
first purchaser of the Product and are not transferable.
Gaggenau reserves the right to request proof of purchase at the
time any warranty claim is submitted to confirm that the Product
falls within the scope of this limited product warranty.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for Gaggenau to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts: Gaggenau warrants that the
Product is free from defects in materials and workmanship for
a period of one thousand eight hundred twenty five (1,825) days
(5 years) from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this
warranty period, Gaggenau or one of its authorized service
providers will repair your Product without charge to you (subject
to certain limitations stated herein) if your Product proves to have
been manufactured with a defect in materials or workmanship.
If a reasonable number of attempts to repair the Product have
been made without success, then Gaggenau will replace your
Product (upgraded models may be available to you, in
Gaggenau's sole discretion, for an additional charge).
All removed parts and components shall become the property of
Gaggenau at its sole option. All replaced and/or repaired parts
shall assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with respect to
such parts.
Gaggenau's sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Gaggenau-
authorized service provider during normal business hours.
For safety and property damage concerns, Gaggenau highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; Gaggenau will have no
responsibility or liability for repairs or work performed by a non-
authorized servicer. If you choose to have someone other than
an authorized service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL AND
VOID. Authorized service providers are those persons or
companies that have been specially trained on Gaggenau
products, and who possess, in Gaggenau's opinion, a superior
reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners,
affiliates or representatives of Gaggenau).
Notwithstanding the foregoing, Gaggenau will not incur any
liability, or have responsibility, for the Product if it is located in
a remote area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous, threatening,
or treacherous locale, surroundings, or environment; in any such
event, if you request, Gaggenau would still pay for labor and parts
and ship the parts to the nearest authorized service provider, but
you would still be fully liable and responsible for any travel time or
other special charges by the service company, assuming they
agree to make the service call.
Extended Limited Warranty: Sixth thru twelfth year from date of
purchase warranty on sealed refrigeration system parts only as
listed. Gaggenau will pay for factory specified replacement parts
only to correct defects in materials or workmanship in the sealed
refrigeration system. These parts are compressor, evaporator,
condenser, dryer, and connecting tubing. Service must be
performed by a Gaggenau designated service company.
Out of Warranty Product: Gaggenau is under no obligation, at
law or otherwise, to provide you with any concessions, including
repairs, prorates, or Product replacement, once this warranty has
expired.
Warranty Exclusions: The warranty coverage described herein
excludes all defects or damage that are not the direct fault of
Gaggenau, including without limitation, one or more of the
following: (1) use of the Product in anything other than its normal,
customary and intended manner (including without limitation, any
form of commercial use, use or storage of an indoor product
outdoors, use of the Product in conjunction with air or water-
going vessels); (2) any party's willful misconduct, negligence,
misuse, abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering, failure to
follow operating instructions, mishandling, unauthorized service
(including self-performed "fixing" or exploration of the appliance's
internal workings); (3) adjustment, alteration or modification of any
kind; (4) a failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes, regulations,
or laws, including failure to install the product in strict conformity
with local fire and building codes and regulations; (5) ordinary
wear and tear, spills of food, liquid, grease accumulations, or
other substances that accumulate on, in, or around the Product;
and (6) any external, elemental and/or environmental forces and
factors, including without limitation, rain, wind, sand, floods, fires,
mud slides, freezing temperatures, excessive moisture or
extended exposure to humidity, lightning, power surges,
structural failures surrounding the appliance, and acts of God.
In no event shall Gaggenau have any liability or responsibility
whatsoever for damage to surrounding property, including
cabinetry, floors, ceilings, and other structures or objects around
the Product. Also excluded from this warranty are scratches,
nicks, minor dents, and cosmetic damages on external surfaces
and exposed parts; Products on which the serial numbers have
been altered, defaced, or removed; service visits to teach you
how to use the Product, or visits where there is nothing wrong
with the Product; correction of installation problems (you are
solely responsible for any structure and setting for the Product,
including all electrical, plumbing or other connecting facilities,
for proper foundation/flooring, and for any alterations including
without limitation cabinetry, walls, floors, shelving, etc.); and
resetting of breakers or fuses.
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