When An Error Message Appears - Kyocera KM-6330 Mode D'emploi

3-2 When an error message appears...

If an error message appears on the operation panel, first check the following tables for cause of the trouble and then perform the corresponding
procedure. For more detailed information, refer to the Operation Guide for your copier as well as the Operation Guide for any optional equipment
that is installed in your machine.
Display message
Add paper in drawer.
XX size (XXX)
Set paper Press GO
Place paper in drawer.
PLACE PAPER IN PAPER DRAWER.
Add staples.
Call service.
Department code mismatch
offline
Exceeded print quantity limit.
Exceeded pre-registered printing quantity.
Error in printer mode
RAM Disk error Press GO
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The size or type of paper selected for printing does not match the size or type of paper in the
drawer. Replace the paper in the drawer with that of the correct size and type.
• If you want to switch to and print from a different drawer, select the desired drawer on the
touch panel and then touch the "GO" key.
• The following commands will be displayed in the printer mode.
GO: Force-prints onto the current size or type of paper.
Cancel: Cancels the printing operation completely.
This mode feeds a stack of multiple sheets one at a time. Every time you want to feed a
sheet, touch the "GO" key.
The drawer has run out of paper. Add paper.
The finisher (option) has run out of staples. Refer to the Operation Guide for the finisher and
replenish the staples.
Trouble has occurred within the printer. Contact your service representative or an authorized
service center.
The department code you entered does not match the registered one. Check the department
code that is registered in the printer driver.
The amount of printing accomplished has exceeded the acceptable capacity as set under
copy management. In order to print further, change the copy management setting in the
printer.
This message will appear when a printer error occurs and the machine is in a mode other
than the printer mode. Press the Printer key to switch to the print mode screen and the
corresponding error message will be displayed.
Code:##
Check the error code displayed in place of ## and refer to the following.
01: Format error. Turn power OFF and ON again.
02: The RAM disk mode is OFF. Turn it ON.
03: A write error has occurred. Turn OFF write protection.
04: The RAM disk does not have enough area to store the data. Delete any unnecessary
data to make more room.
05: The selected file could not be found. Check the file name and whether it is on the RAM
disk or not.
06: There is not enough system memory. Increase memory capacity.
98: Some of the data being collated was not read. Job data is corrupt.
3. Troubleshooting
Procedure
9