Troubleshooting; General; Troubleshooting Table - ETNA KIV360WIT Mode D'emploi

TROUBLESHOOTING

General

If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.

Troubleshooting table

If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website 'www.etna.nl/www.etna.be'.
Symptom
The fan runs on for several
minutes after the hob has been
switched off.
A slight smell is noticeable the
first few times the hob is used.
You can hear a ticking sound
in your hob.
The pans make a noise while
cooking.
You have switched a cooking
zone on but the display keeps
flashing. A pan detection
symbol (u) will appear in
the display.
Error code
A cooking zone suddenly stops
working and you hear
a signal.
Possible cause
The hob is cooling down.
The new appliance is
heating up.
Ticking can also occur at
lower settings.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is not
suitable for induction cooking
or has a diameter that is
too small.
The control panel is dirty or
has water lying on it.
You have touched two or more
keys at the same time.
The preset time has ended.
Solution
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
Normal operation.
At high settings this is
perfectly normal for some
pans. It will not damage
either the pans or the hob.
Use a correct pan.
Clean the control panel.
Do not operate more than
one key at the same time.
Switch off the signal by
pushing a random key.
EN 19