TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
Introduction
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the
Authorised Service Centre.
With some problems, the acoustic signals
operate. The red indicator of the button
Départ/Pause flashes and one of the
phase indicators comes on, to show an
alarm code:
•
- The appliance does not fill with
water properly.
Possible failures
Problem
The programme does
not start.
The appliance does not
fill with water properly.
The appliance fills with
water and drains imme‐
diately
•
•
• The indicator of button Départ/Pause
Possible solution
•
Make sure that the mains plug is connected to the mains
socket.
•
Make sure that the appliance door is closed.
•
Make sure that there is no damaged fuse in the fuse box.
•
Make sure that the Départ/Pause
•
If the delay start is set, cancel the setting or wait for the end of
countdown.
•
Deactivate the Child Lock function if it is on.
•
Check the position of the knob on the selected programme.
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the inlet hose has no kinks, damages or
bends.
•
Make sure that the connection of the water inlet hose is cor‐
rect.
•
Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
•
Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation instruc‐
tion".
- The appliance does not drain the
water.
- The appliance door is open or not
closed correctly. Please check the
door!
flashes in red 11 times and 1 (or 2 or 3)
time(s) in yellow: the mains supply is
unstable. Wait until the mains supply is
stable and the appliance automatically
starts operating.
WARNING! Deactivate the
appliance before you do the
checks.
has been touched.
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