Connecting the Switch Remotely Unsuccessfully
1. Test network connectivity through ping.
2. If the network is reachable, try restarting the switch.
3. Check if the corresponding service is enabled.
The Port is not Working, the LED indicator is off
1. Ensure the switch ports are in the no shutdown state.
2. Check if the switch can read the DDM information.
3. Check if the port speed setting is correct.
4. Try looping the switch cable.
RJ45 port is not in connectivity, or it is erroneous in
receiving/transmitting frames
1. Replace the twisted pair cable.
2. Check that the port configuration has the common working mode with
the connected switch.
Online Resources
Download
https://www.fs.com/products_support.html
Help Center
https://www.fs.com/service/fs_support.html
Contact Us
https://www.fs.com/contact_us.html
Product Warranty
FS ensures our customers that any damage or faculty items due to our workmanship, we will offer
a free return within 30 days from the day you receive your goods. This excludes any custom-made
items or tailored solutions.
Warranty: IES3110 series switch enjoys 5 years limited warranty against defect in
materials or workmanship. For more details about warranty, please check at
5
https://www.fs.com/policies/warranty.html
Return: If you want to return item(s), information on how to return can be found at
https://www.fs.com/policies/day_return_policy.html
9