SportDOG SportTrainer 575 Guide De Démarrage Rapide page 14

To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or
replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care
Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise
for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the
replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving
the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the
consumer will be required to return the Product to Radio Systems at the consumer's own expense. Radio Systems
will test and replace the faulty unit or its components and return to the consumer free of charge, provided the
Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you
under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on
1800 786 608 (Australia) or 0800 543 054 (New Zealand).
For a list of patents protecting this product, please visit: www.radiosystemscorporation.com/patents
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