Troubleshooting
Please check the common problems listed in this table before seeking professional
help.
If none of the tips provided here help, if you are dealing with a problem not listed here, or if
you are otherwise uncertain, contact your retailer for more information.
Phenomenon
The product does not
turn ON
No audio is being
output
I cannot pair
microphones
The [ANTENNA]
indicator blinks red
and green alternately
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PUQX1039ZAV1_WX-SR202DNP_OI_en-fr.indb
Cause/measure
● Is the power plug properly inserted into a power
outlet?
¨ Make sure that it is properly connected.
¨
● Is the LAN cable (page 24) properly plugged in?
¨ Connect the cable to a wireless antenna
¨
connector
● Is the output cable properly connected to the
output device?
¨ Connect the output cable to the output device.
¨
● Has the LAN cable become disconnected from the
Dante Network connector?
¨ Check whether the LAN cable is connected to
¨
the Dante Network connector.
● Is the [POWER] switch set to ON?
¨ Set the [POWER] switch to the ON position.
¨
● Is the [VOL] adjustment knob set to a value higher
than [0]?
¨ Adjust the volume with the dedicated knob.
¨
● Is the LAN cable properly inserted?
¨ Connect the cable to a wireless antenna
¨
connector.
● Are there other microphones in use?
¨ Stop using the other microphones before pairing
¨
a new one.
● Are the batteries in the microphone exhausted?
¨ If they are, replace them (if they are non-
¨
rechargeable, alkaline batteries) or charge them
(if they are rechargeable batteries) before
pairing.
● The firmware version of the antenna needs to be
upgraded.
¨ Contact a retailer.
¨
64
Reference
page
21, 30,
32, 33
21, 30,
32, 33
21, 32
21, 27,
28
17, 56
19, 56
21, 30,
32
53, 55
52
18
2022/04/27
13:17:46