Screen Messages and Troubleshooting
▲
Never make treatment decisions based on an error message. If you have any
!
concerns, call Accu-Chek Customer Care at 1-800-363-7949.
The meter will not turn on or
the display is blank.
• Battery is dead —
Insert new battery
• Display is damaged —
Call Accu-Chek Customer Care
• Meter is defective —
Call Accu-Chek Customer Care
• Extreme temperatures —
Move the meter to a more
temperate area
Chapter 5
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53
Battery power is low. Change
the battery soon. See
Chapter 5 "Changing the
Battery."
The meter is in set mode,
waiting for you to change or
confirm settings. See Chapter
3 "Meter Set-up."