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TROUBLESHOOTING
Visit a Princess Auto Ltd. location for a solution if the tool does not
function properly or parts are missing. If unable to do so, have a
qualified technician service the tool.
PROBLEM(S)
Motor
overheats.
Motor does
not turn on.
Motor runs
slowly or
without
normal power.
Motor runs in
one direction
only.
Motor is water
damaged.
18
3,500 LB 12V DC UTV WINCH
POSSIBLE CAUSE(S)
1. Incorrect power
cord.
2. Winch running time
too long.
1. Solenoid
malfunctioning.
2. Remote damaged.
3. Defective motor.
4. Internal damage or
wear.
5. Remote battery
dead.
6. Loose battery cable
connections.
7. Vehicle battery
needs charging.
1. Insufficient current
or voltage.
2. Loose or corroded
battery cable
connections.
1. Defective or stuck
solenoid.
2. Remote damaged.
3. Defective remote
button.
Submerged in water
or water from
pressure washing.
For technical questions call 1-800-665-8685
SUGGESTED SOLUTION(S)
1. Use only supplied power
cord.
2. Allow winch to cool down
periodically.
1. Tap solenoid to loosen
contacts.
2. Replace remote.
3. Check for voltage at
armature port with switch
pressed. If voltage is
present, replace motor.
4. Have technician service
winch.
5. Replace remote battery.
6. Tighten nuts on all cable
connections.
7. Fully charge battery.
1. Connect to appropriate
power supply.
2. Clean, tighten or replace
cable connectors.
1. Tap solenoid to loosen
contacts.
2. Repair or replace remote.
3. Replace remote.
Allow to drain and dry
thoroughly, then run the
motor without load in short
bursts to dry the windings.
Have a qualified technician
lubricate the winch.
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