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5. TROUBLESHOOTING
SYMPTOM
1.
Poor flush or poor rim
wash.
h
2.
Excessive noise.
3.
Valve does not shut off
and water is flowing into
d
t
i fl
i
i t
the overflow.
NOTE: After tank is filled to
NOTE: After tank is filled to
water level line, turn off supply
water level line, turn off su ly
stop; see if water level drops.
4.
Bowl seal does not
recover.
NOTE
NOTE: May be caused by
M
b
d b
temporarily
reduced
water
pressure.
5.
Toilet flushes by itself.
y
6.
Toilet overflows.
6. IMPORTANT CONSUMER INFORMATION
CONSUMER RESPONSIBILITIES
If you live in a hard water area, make certain that the holes in the
toilet rim are kept clean to ensure proper bowl flushing. Toilet bowl
cleaners should be used at least once a week. Use a long-handled
brush to clean the rim holes, and to clean as far into the trap as
possible to prevent mineral deposits from forming.
Most toilet bowl cleaners are not harmful to the vitreous china
surface of the toilet bowl. Please follow the bowl cleaner
manufacturer's instructions carefully.
CALL US FOR HELP
Here's what you need to do if you require service:
First review the installation instructions to ensure correct installation. For additional assistance in the USA, call our Customer Service
Department for direct help. You may also contact us at our web site listed below.
A
1007281-2-
POSSIBLE CAUSE
A.
Low tank water level.
B.
Undersize supply.
C. Supply stop not fully open.
D. Low bowl water level.
E.
Volume control not properly adjusted
F.
Clogged trapway or rim holes.
G. Clogged soil pipe or vents.
A.
Plunger needs lubrication.
B.
Plunger needs replacing.
A.
Defective plunger.
B.
Water level too high in tank.
C. Leaky float ball.
D. Leaky float valve seat.
A.
Seal screw needs adjusting.
B.
Clogged soil pipe or vents.
A.
Line pressure surges activate float valve.
B.
High water pressure.
A.
Toilet is clogged.
Call 1-800-4-KOHLER within the U.S.
Call 001-877-680-1310 within Mexico
Call 1-800-964-5590 within Canada
www.kohlerco.com
A.
Adjust tank water level screw.
B.
Install 1/2" supply.
C. Fully open supply stop.
D. Adjust bowl water level.
E.
Increase flow by turning upward.
F.
Unclog trapway or clean rim holes.
G. Unclog soil pipe or vent pipe.
A.
Lubricate plunger with silicone lubricant
B.
Replace plunger.
A.
Replace plunger.
B.
Lower water level to below rimfeed
hose.
C. Replace float ball.
D. Replace seat washer.
A.
Adjust seal screw.
B.
Unclog soil pipe or vent pipe.
A.
Install pressure surge suppressor.
B.
Install pressure regulator.
A.
Use plunger to unclog toilet.
Do not use abrasive cleansers or solvents.
WARNING:
Do not use in-tank cleaners. Products
containing chlorine (calcium hypochlorite) can seriously
damage fittings in the tank. This damage can cause leakage
and property damage.
Kohler Company shall not be responsible or liable for any tank fitting
damage caused by the use of cleaners containing chlorine (calcium
hypochlorite).
6
CORRECTIVE ACTION
Kohler Co., Kohler, WI U.S.A.
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